Last updated: October 2026
Vila Camacho Guest House respects the privacy of its users and guests and is committed to protecting their personal data in accordance with the General Data Protection Regulation — Regulation (EU) 2016/679 (“GDPR”) — and other applicable data protection legislation.
1. Data Controller
The data controller responsible for the processing of personal data is:
Rufino de Sousa das Neves, Lda.
Tax Identification Number: 515 546 631
Registered office: Rua da Lombadinha, no. 35, 9385-237 Calheta, Madeira, Portugal
Establishment:
Vila Camacho Guest House
Beco da Amoreira, no. 26
9000-086 Funchal, Madeira, Portugal
For any questions regarding the protection of your personal data or to exercise your rights, you may contact us at:
info@vilacamacho.com
2. Personal Data We May Collect
Depending on how you use our website and services, we may process personal data such as your name, email address, telephone number, information related to enquiries, data required to make and manage reservations, preferences relating to your stay, and technical data relating to the use of the website.
When subscribing to our newsletter, your name and email address may be collected.
We may also collect certain technical browsing data, including IP address, device type, browser, pages visited and information relating to the use of the website, through cookies and similar technologies.
3. Purposes and Legal Basis for Processing
Personal data may be processed for the following purposes: responding to enquiries or requests for information; managing reservations, stays and requested services; complying with legal, tax and administrative obligations; sending marketing communications and newsletters where consent has been given; improving the operation, performance and user experience of the website; and ensuring the security of our systems and services.
Depending on the circumstances, processing may be based on the performance of a contract or pre-contractual measures, compliance with legal obligations, our legitimate interests or the consent of the data subject.
Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
4. Online Reservations
Reservations made through the Vila Camacho website are processed through an external booking platform provided by e-GDS.
When selecting the booking option, users will be redirected to an external platform where the data required to make and manage the reservation will be collected.
We also recommend consulting the terms and privacy policy made available on that platform.
Reservation data may be processed by Vila Camacho and by service providers required for the fulfilment of the reservation and stay.
5. Newsletter and Mailchimp
Vila Camacho uses Mailchimp to manage and send its newsletter.
When you subscribe to the newsletter, the information provided, including your name and email address, may be processed through Mailchimp’s infrastructure.
Newsletter subscription is voluntary and is based on your consent.
You may unsubscribe at any time by using the unsubscribe link included at the end of each communication or by contacting us at info@vilacamacho.com.
Mailchimp may process personal data outside the European Economic Area. Where international data transfers take place, the mechanisms provided for under the GDPR will be used to ensure an adequate level of protection.
6. Google Analytics
The website uses Google Analytics, an analytics service provided by Google, which allows us to obtain statistical information about the use of the website.
Google Analytics may collect information such as pages visited, duration of visits, device type, browser used, approximate location and other technical information relating to browsing activity.
Where legally required, cookies associated with Google Analytics will only be used after obtaining the user’s consent through the cookie management mechanism available on the website.
Users may change or withdraw their consent to non-essential cookies through the cookie settings available on the website.
7. Cookies
The website uses cookies that are necessary for its operation and may also use additional cookies for statistical and analytical purposes.
Strictly necessary cookies may be used without consent where required to ensure essential website functionality.
Other cookies, including analytics cookies, will only be used with the user’s consent where required by applicable law.
Users may manage their preferences through the cookie management system available on the website and through their browser settings.
8. Sharing Personal Data with Third Parties
Personal data may be disclosed to service providers that assist Vila Camacho with the operation of the website, hosting and technological infrastructure, reservation management, communications, statistical analysis, administrative management or other services required for its business activities.
These service providers may include, among others, e-GDS, Mailchimp and Google.
Personal data may also be disclosed to public authorities, tax authorities, courts or other entities where legally required.
Vila Camacho does not sell or trade the personal data of its users or guests.
9. International Data Transfers
Some service providers used by Vila Camacho may process personal data in countries outside the European Economic Area.
Where this occurs, appropriate safeguards provided for under applicable legislation will be implemented, including, where necessary, adequacy decisions adopted by the European Commission, Standard Contractual Clauses or other legally recognised mechanisms.
10. Data Retention
Personal data will only be retained for as long as necessary for the purpose for which it was collected and for any additional periods required under applicable law.
Data relating to reservations, invoicing and tax or accounting obligations may be retained for the relevant statutory retention periods.
Data used for sending newsletters will be retained for as long as the subscription remains active or until consent is withdrawn.
Enquiry data will be retained for the period necessary to respond to and follow up on the relevant request, unless longer retention is required for legal or contractual reasons.
11. Data Security
Vila Camacho adopts appropriate technical and organisational measures designed to protect personal data against loss, misuse, alteration, disclosure, unauthorised access or destruction.
Despite the measures implemented, no data transmission or storage system can guarantee absolute security.
In the event of a personal data breach, the procedures required under the GDPR and applicable legislation will be followed, including, where necessary, notification to the supervisory authority and affected data subjects.
12. Data Subject Rights
Under applicable legislation, data subjects may, depending on the circumstances, exercise their rights of access, rectification of inaccurate or incomplete data, erasure, restriction of processing, objection to processing, data portability and withdrawal of consent.
To exercise these rights, please contact:
info@vilacamacho.com
Additional information may be requested where necessary to verify the identity of the applicant and protect personal data against unauthorised access.
13. Right to Lodge a Complaint
If you believe that the processing of your personal data infringes data protection legislation, you may lodge a complaint with the competent supervisory authority in Portugal:
Comissão Nacional de Proteção de Dados — CNPD
Further information and the available methods for submitting complaints can be found on the CNPD’s official website.
14. Links to External Websites
The website may contain links to third-party websites or services.
Vila Camacho does not control the privacy practices of those websites and therefore recommends reviewing their respective privacy policies before providing any personal data.
15. Changes to this Privacy Policy
Vila Camacho may update this Privacy Policy whenever necessary, including as a result of legislative, technological or service-related changes.
The latest version will always be available on this website, with the date of the most recent update indicated at the top of the page.